b'Cancellation by You due to Unavoidable & Extraordinary Circumstances:If we have to make a significant change or cancel, we will tell you as You may terminate the package travel contract applicable to yoursoon as possible and if there is time to do so before departure, we will holiday at any time before the start of the package without paying aoffer you the choice of the following options: cancellation charge in the event of unavoidable and extraordinary circumstances occurring at the place of destination or its immediatei(for significant changes) accepting the changed arrangements; or vicinity which will significantly affect the performance of the package oriiIf available and where we offer one, accepting an offer of an carriage to your holiday destination. In these circumstances, we shallalternative holiday (we will refund any price difference if the provide you with a full refund of the monies you have paid but we willalternative is of a lower value but if the alternative holiday is not be liable to pay you any additional compensation.You must bemore expensive, you will be required to pay the applicable price able to show at the time you wish to cancel that there is no reasonabledifference); or possibility of your holiday going ahead, in order to rely on this clause. iiiaccepting the cancellation in which case you will receive a full refund of all monies you have paid to us. For the purposes of this clause, "unavoidable and extraordinary circumstances" means warfare, other serious security problems suchYou must notify us of your choice within 7 days of our offer. If we do as terrorism, significant risks to human health such as the outbreak ofnot hear from you within 7 days, we will contact you again to request serious disease at the travel destination or natural disasters such asnotification of your choice. If you fail to respond again, we will assume floods, earthquakes or weather conditions which significantly affectthat you have chosen to accept the change or alternative booking travel to the travel destination as agreed in the package travel contract.arrangements.This clause 8 outlines the rights you have if you wish to cancel yourCompensation In addition to a full refund of all monies paid by you, booking. Please note that there is no automatic statutory right ofwe may pay you compensation as detailed below where we make a cancellation under the Consumer Contracts (Information, Cancellationsignificant change, you do not accept the changed arrangements and and Additional Charges) Regulations 2013.cancel your booking or if we cancel your booking and no alternative arrangements are available and/or we do not offer one. The amount of 9. Changes and Cancellations by Uscompensation will be calculated based on the scenario in question and As we plan your holiday arrangements many months in advance wewill be confirmed to you by us.may occasionally have to make changes or cancel your booking and we reserve the right to do so at any time. * IMPORTANT NOTE: We will not pay you compensation in the following circumstances: Please note that occasionally due to events outside our control,a.where we make a minor change including but not limited to adverse weather conditions or whereb.where we make a significant change or cancel your arrangements the cruise cannot dock in the expected port due to unexpected(including cancellation due to not reaching the minimum number circumstances, we may have to make changes to your itinerary with littleof client bookings required to run your holiday) more than 60 days or no notice. Such changes will be considered an insignificant changebefore departure (90 days for European River Cruise) except where the change results in you missing out on one or morec.where we make a significant change and you accept those major destination from your itinerary.changed arrangements or you accept an offer of alternative travel arrangements Insignificant Changes by Us: An insignificant change is any change,d.where we have to cancel your arrangements as a result of your which is not a significant change as referred to below.failure to make full payment on time; e.where the change or cancellation by us arises out of alterations to Changes: If we make a minor change to your holiday, we will makethe confirmed booking requested by you; reasonable efforts to inform you or your travel agent as soon asf.where we are forced to cancel or change your arrangements due to reasonably possible if there is time before your departure but we willEvents Beyond Our Control (see clause 10). have no liability to you. Examples of minor changes include alteration of your outward/return flights by less than 12 hours, changes to aircraftIn any of the circumstances referred to above we will not be liable for type, change of accommodation to another of the same or higherthe cost of any service (such as, but not limited to, flights, hotels and standard, changes of carriers, and/or changes to stops at certain ports.connecting rail travel) which is purchased in connection with any holiday Please note that carriers such as airlines used in the brochure may bebut which is not booked through us, or for any related expenses such as subject to change.cancellation charges or amendment fees for any service which cannot be used or has to be cancelled or amended as a result of our having to Occasionally, we have to make a "significant change" to your confirmedcancel or make a significant change to any holiday. arrangements. Examples of what might equate to significant changes is dependent upon the details of your booking including the following,If we become unable to provide a significant proportion of the when made before departure: arrangements that you have booked with us after you have departed we will, if possible, make suitable alternative arrangements for you at no (a)A change of accommodation area for the whole or significant part ofextra charge and where those alternative arrangements are of a lower your time away, standard, provide you with an appropriate price reduction. (b)A change of accommodation to that of a lower official classification or standard for the whole or a significant part of your time away, 10. Events Beyond Our Control (c)A change of outward departure time or overall length of yourExcept where otherwise expressly stated in these booking conditions we arrangements by more than twelve hours, will not be liable or pay you compensation if our contractual obligations (d)A change of UK departure airport except betweento you are affected by "Events Beyond Our Control". For the purposes of a.The London airports: Gatwick, Heathrow, Luton, Stansted,these booking conditions, Events Beyond Our Control means any event London City and Southend beyond our or our supplier\'s control, the consequences of which could b.The South Coast airports: Southampton, Bournemouth andnot have been avoided even if all reasonable measures had been taken. ExeterExamples include warfare and acts of terrorism (and threat thereof), civil c.The South Western airports: Cardiff and Bristol strife, significant risks to human health such as the outbreak of serious d.The Midlands airports: Birmingham and East Midlandsdisease at the travel destinationor natural disasters such as floods, e.The Northern airports: Liverpool, Manchester and Leedsearthquakes or weather conditions which make it impossible to travel Bradford safely to the travel destination or remain at the travel destination, the f.The North Eastern airports: Newcastle and Teesside act of any government or other national or local authority including port g.The Scottish airports: Edinburgh, Glasgow, Prestwick andor river authorities, industrial dispute, lock closure, natural or nuclear Aberdeen disaster, fire, chemical or biological disaster, unavoidable technical (e) A significant change to your itinerary. problems with transport and all similar events outside our or our supplier(s) control. Cancellation: We will not cancel your arrangements less than 60 days before departure (90 days for European River Cruise) except for reasons11. Your Behaviour of Events Beyond Our Control or failure by you to pay the final balance.We reserve the right in our absolute discretion to terminate without All our escorted holidays are organised on the basis of a minimumprior notice the holiday arrangements of any customer whose number of clients (usually 15). In the unlikely event the holiday (whichbehaviour is such that it causes or is likely to cause, in our reasonable would include any individually purchased variations or extensions), hasopinion, or in the opinion of any Tour Manager (if on an escorted to be cancelled because of insufficient numbers, you will be informed atholiday) or any other person in authority, distress, damage, danger or least 60 days (90 days for European River Cruise) prior to departure. significant annoyance to any third party, or damage to property. In these circumstances all our obligations to you under our contract or otherwise will cease, full cancellation charges will apply and we will not be liable 118'