b'Tickets for Eurostar train services are issued subject to the conditions23. Prompt Assistance set out in Eurostar International Limited\'s conditions of carriage and/ If, whilst you are on holiday, you find yourself in difficulty for any or the conditions of carriage of the carrier in question, copies of whichreason, we will offer you such prompt assistance as is appropriate in are available from travel agents appointed by Eurostar Internationalthe circumstances. In particular, we will provide you with appropriate Limited or supplied on request.information on health services, local authorities and consular assistance, and assistance with long distance communications and 22. Your Financial Protectionfinding alternative travel or accommodation arrangements. Where We provide financial security for flight-inclusive packages and ATOLyou require assistance which is not owing to any failure by us, our protected flights by way ofour Air Travel Organisers Licence numberemployees or sub-contractors, we will not be liable for the costs of any 3278, issued by the Civil Aviation Authority, Gatwick Airport South, Westalternative travel arrangements or other such assistance you require. Sussex, RH6 0YR, UK, telephone 0333 103 6350, email: claims@caa. Any supplier, airline or other transport supplier may however pay for co.uk. or provide refreshments and/or appropriate accommodation and you should make a claim directly to them. Subject to the other terms When you buy an ATOL protected product from us you will receive anof these Booking Conditions, we will not be liable for any costs, fees ATOL Certificate.This lists what is financially protected, where youor charges you incur in the above circumstances, if you fail to obtain can get information on what this means for you and who to contactour prior authorisation before making your own travel arrangements. if things go wrong.For further information, visit the ATOL websiteFurthermore, we reserve the right to charge you a fee for our at www.atol.org.uk.The price of our flight inclusive arrangementsassistance in the event that the difficulty is caused intentionally by you includes the amount of 2.50 per person as part of the ATOL Protectionor a member of your party, or otherwise through your or your party\'s Contribution (APC) we pay to the CAA. This charge is included in ournegligence. advertised prices. Not all holiday or travel services offered and sold by us will be protected by the ATOL Scheme. ATOL protection extends24. Cutting Your Holiday Shortprimarily to customers who book and pay in the United Kingdom.If you are forced to return home early, we cannot refund the cost of any travel arrangements you have not used. If you cut short your We, or the suppliers identified on your ATOL Certificate, will provideholiday and return home early in circumstances where you have no you with the services listed on the ATOL Certificate (or a suitablereasonable cause for complaint about the standard of accommodation alternative). In some cases, where neither we nor the supplier are ableand services provided, we will not offer you any refund for that part to do so for reasons of insolvency, an alternative ATOL holder mayof your holiday not completed, or be liable for any associated costs provide you with the services you have bought (at no extra cost to you).you may incur. Depending on the circumstances, your travel insurance You agree to accept that in those circumstances the alternative ATOLmay offer cover for curtailment and we suggest that any claim is made holder will perform those obligations and you agree to pay any moneydirectly with them. outstanding to be paid by you under your contract to that alternative ATOL holder. However, you also agree that in some cases it will not be25. Law & Jurisdiction possible to appoint an alternative ATOL holder, in which case you willEnglish law (and no other) will apply to your contract and to any be entitled to make a claim under the ATOL Scheme (or your creditdispute, claim or other matter of any description which arises between card issuer where applicable).us ("claim") except as set out below. We both also agree that any claim (and whether or not involving any personal injury) must be dealt with If we, or the suppliers identified on your ATOL certificate, are unableunder the ABTA or AITO Arbitration Schemes (if the Scheme is available to provide the services listed (or a suitable alternative, through anfor the claim in question - see clause 14) or by the Courts of England alternative ATOL holder or otherwise) for reasons of insolvency, theand Wales only unless, in the case of Court proceedings, you live in Trustees of the Air Travel Trust may make a payment to (or confer aScotland or Northern Ireland. In this case, proceedings must either be benefit on) you under the ATOL scheme. You agree that in return forbrought in the Courts of your home country or those of England and such a payment or benefit you assign absolutely to those Trustees anyWales. If proceedings are brought in Scotland or Northern Ireland, claims which you have or may have arising out of or relating to theyou may choose to have your contract and any claim governed by the non-provision of the services, including any claim against us, the travellaw of Scotland or Northern Ireland as applicable (but if you do not so agent (or your credit card issuer where applicable). You also agree thatchoose, English law will apply). any such claims may be re-assigned to another body, if that other body has paid sums you have claimed under the ATOL scheme.The Association of Bonded Travel Organisers Trust Limited (ABTOT) provides financial protection under The Package Travel and Linked Travel Arrangements Regulations 2018 for Great Rail Journeys Limited, member number 5386, and in the event of their insolvency, protection is provided for: Non-flight packagesABTOT cover provides for a refund in the event you have not yet travelled or repatriation if transportation was included in your package.Please note that bookings made outside the UK are only protected by ABTOT when purchased directly with Great Rail Journeys Limited.In the unlikely event that you require assistance whilst abroad due to our financial failure, please call our 24/7 helpline on 01702 811397 and advise you are a customer of an ABTOT protected travel company. You can access The Package Travel and Linked Travel Arrangements Regulations 2018 here:https://www.legislation.gov.uk/uksi/2018/634/contents/made. You can find out more about ABTOT here: https://www.abtot.com/ If you book arrangements other than package holidays from us,your monies will not be financially protected. Please ask us forfurther details.Our AITO membership Great Rail Journeys Limited is a member of the Association of Independent Tour Operators, an organisation representing some of Britain\'s best specialist tour operators. Members of AITO strive to create holidays with high levels of professionalism and a shared concern for quality, personal service and customer satisfaction. The Association encourages the highest standards in all aspects of tour operating and all members are fully bonded for clients\' protection, in compliance with UK and European regulations. Great Rail Journeys - like all other AITO members - are also bound by the organisation\'s Quality Charter. For further information about AITO visit www.aito.com or call 020 8744 9280. 121BOOKING CONDITIONS 121'